6 Key Questions to ask a Control Systems Integrator Before Hiring them for Your Project

6 Key Questions to ask a Control Systems Integrator Before Hiring them for Your Project

Hiring a qualified and experienced control systems integrator can be the difference between a high-quality and successfully completed project vs having your project run late and over-budget, while also not meeting your requirements. Asking these 6 key questions during your vetting process can help you ensure you are selecting the right integrator for the job.

What are your Qualifications

Our Answer: Process Solutions is certified and recognized by industry-leading vendors for our demonstrated proficiency in applying and integrating their products in both simple and complex controls applications. Partnership programs we participate in include, Rockwell Recognized Systems Integrator, Siemens Solution Partner, Wonderware Certified Systems Integrator – System Platform, and more.

Do you have experience working on projects similar to mine?

Our Answer: Since our establishment in 1987, Process Solutions has successfully completed thousands of controls and automation projects for a diverse range of industries and applications, including food and beverage, aerospace, mining, pharmaceutical, wood products, energy pipelines, refrigeration, sorting and fulfillment, government, and water/wastewater. We can provide references and project examples upon request and can also conduct a preliminary on-site audit of your systems to form a detailed project plan and discuss our approach.

Do you have the capacity to complete my project on time?

Our Answer: Process Solutions has the capacity, tooling, and staff to take on any size controls project and complete it on schedule. Our facility contains a 15,000 sq.ft. production space, as well as 15,000 sq.ft. of dedicated engineering space. We also have an additional 5,000 sq.ft. production facility to provide us further capacity and flexibility. Our staff consists of over 50 controls and software engineers, as well as 50+ technicians.

What quality control measures do you have in place?

Our Answer: From concept to completion, Process Solutions adheres to a stringent set of standards for quality and safety. Each of our system designs go through a review process overseen by senior engineering management before ever being released to production. Additionally, we source our components from vetted and trusted suppliers, follow all NEC codes for electrical design, and conduct a thorough factory acceptance test on every system we build. We also offer UL panel listing for conformance with UL508A standards, as well as UL698A, UL1203 and UL1604 for panels designated for use in hazardous locations.

Do you provide documentation?

Our Answer: We provide thorough documentation for each of our systems. This may include functional specs, sequence of operation documentation, operation and maintenance manuals, testing manuals, software design documents, P&ID, system drawings, network drawings, and FDA compliant documentation.

What happens after my project is completed?

Our Answer: Every system we build is backed by warranty and supported by our engineering team. We offer system commissioning, training, on-site or remote service, and troubleshooting. In addition, our staff size allows us to quickly respond to standard time frames and emergency service requests. We are dedicated to ensuring your systems remain up and running to prevent downtime and unexpected disruptions to your production.

About Process Solutions, Inc.

Located near Seattle, Washington, Process Solutions has over 30 years of experience providing high quality and reliable control systems. With over 100 engineers and technicians on staff and an output of over 3,000 industrial control panels per year, Process Solutions is the Northwest largest control systems integrator. In addition to custom control panel design, build and commissioning, Process Solutions’ control systems services include PLC and HMI programming, robot system integration, energy management and refrigeration systems, SCADA software, and DAQuery machine monitoring software.